In the unlikely event that you are unsatisfied with your product please follow the instructions within the Returns Tab located inside of the store front. Please have the following handy to look up your order. • Order number • Reason for return (damage, incorrect, customer error end user, etc.) • Email the order was placed with. • All returns on supplements and equipment must be mailed within 30 days from when the item was purchased. All items from eSutras must be returned within 14 days from the date the item was purchased. In the event of missing products, EverFit™ must be contacted within 24 hours. A 10% restocking fee will be applied to all end user returns. Returned merchandise must not be marked or used in any manner and must be in a resalable condition for re-sale. Closeout and Discontinued items may not be returned. A Store Credit will be issued with 7 business days of receiving the return. A full refund is also available. Customer pays all return shipping costs, unless deemed the product is damaged during shipping, or the wrong product was shipped.
DAMAGES EverFit™ is not responsible for damages due to elements out of its control, such as melted bars (see Cold Packs). We will not ship drinks in glass containers. Customers must contact EverFit™ regarding damages within 24 hours of delivery. COLD PACKS Cold Packs are available upon request to prevent products from melting. LiveEverFit™ will not accept returns on melted products. A $9.00 fee will be added to all orders requesting cold packs, which is recommended for bars. OUT-OF-STOCK PRODUCT POLICY Inventory availability is not guaranteed. Customer will be notified via e-mail regarding out-of-stock products. Split shipments are available upon customer approval in the event the order cannot be shipped completed at the same time.
We will exchange or reimburse you for the cost of product (excluding freight) for any item returned within 30 days. All returns must be unopened, not expired and in salable condition. • After 30 days a 15% restocking fee will be applied • After 60 days a 30% restocking free will be applied • No returns accepted after 90 days OUT-OF-STOCK PRODUCT POLICY Inventory availability is not guaranteed. Customer will be notified via e-mail regarding out-of-stock products. Split shipments are available upon customer approval in the event the order cannot be shipped complete from one warehouse.
Our true desire is to match you up with a Trainer or Nutritionist that fits your personality, health and fitness needs. That is why we offer so many Health and Fitness Professionals along with various types of fitness. Because of the vast variety on our site we allow limited access to our Professionals, to better get to know them before purchasing online assistance, but cannot guarantee satisfaction. If you are unsatisfied with our online training services we would like to know, please fill out your comments on the Contact us Page. Reimbursement for training paid in advance, will be credited toward future services, or purchases. Refunds are not available for Services already received. Professional services are billed on a monthly basis. If you cancel your training within that month, you will not be reimbursed for the current month, but will not be charged for any remaining months.
DAMAGES EverFit™ will issue a refund for any unworn clothing or accessory item that are returned within 30 days. Items with a manufacturer defect will be exchanged for an undamaged version, issue a store credit, or reimbursement if you prefer.
Shipping and Returns GUARANTEE: Our guarantee to you...If for ANY reason you are unhappy with the products you received, please send them back within 14 days of purchase for a full refund, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products. We are proud of the fact that you have up to 14 days to return merchandise. There is a 15% Restocking Fee for all returned items. Returns within our policy are not questioned for any reason. When sending us returns, we would appreciate it if you could provide a short explanation (although not necessary) for the reason of return. This helps us to better understand our customers’ needs and complaints and assists us in developing better products. When returning items you have three available options: • You may exchange it for something else • You may ask for a store credit redeemable on your next order • You may ask for a refund to your credit card. PLEASE NOTE We are unable to accept returns for international orders, custom blended orders, or materials that have been mixed or blended together with other ingredients. Due to the nature of Essential Oils, Massage oils, Natural Perfumes, etc. we are unable to accept returns and still guarantee purity of product to our customers. All sales of oils and medicinal blends are final. All shipping charges incurred for returning merchandise is the sole responsibility of the customer, unless it is the error of eSutras. To our customers in Alaska, Hawaii & Puerto Rico: Please inquire with us regarding shipping rates, as they tend to vary. License and Inspection Process Food ingredients and product processing at TC BAUER CO is licensed and inspected by the State of IL and registered and inspected by the FDA for compliance to all State and Federal guidelines. Questions? All refunds and credits for cancelled orders will be issued within 2 business days by check or credit card. We appreciate your business! Please let us know when you have questions, concerns or complaints. Our main concern is the satisfaction of our customers. DISCLAIMER Terms and conditions of this agreement are subject to change without notice. Please visit our website for updates and further information: www.LiveEverFit.com PLEASE NOTE: Product image(s) on LiveEverFit.com are representative of the product offered but may not have the exact attributes. Please read product description for the specific attributes of the product. PLEASE NOTE: The information provided on LiveEverFit™ is intended for reference only. While we attempt to keep our information accurate, we cannot guarantee it is an accurate representation of the latest formulation of the product. If you have any concerns, please visit the vendor's web site. * LiveEverFit™ gladly accepts DISC, VISA, and MasterCard ** List of items unable to ship is subject to change without notice. ORDER PROCESSING Return and Out-Of-Stock Policy on invoice. LiveEverFit™ Store is unable to make any alterations to orders after they have been submitted. ORDER CANCELLATION Order cancellation requests must be emailed to firstname.lastname@example.org within 30 minutes of the submission of the original PO. LiveEverfit™ cannot guarantee any cancellations received after 30 minutes of the submission of the original PO. SHIPPING POLICIES All domestic residential orders will be shipped from the customers chosen shipping method of Surepost, FedExExpress, FedEx Ground and USPS . All Military/PO Box/Alaska/Hawaii orders will be shipped USPS Priority Mail or FedExGround. All USPS and FedEx shipping charges will be calculated by LiveEverFit™ and added to the order. Any address changes, cancellations or delivery interceptions to processed orders will incur a $10.00 charge. All orders returned to LiveEverFit™ due to an incorrect address or order cancellation will be subject to a $10.00 charge and a 10% restocking fee. Orders placed before 5pm Central time will be processed same day. Orders place after 5pm Central time will be processed on the next business day. Equipment, scales, carts and any orders more than 350 lbs. may be subject to actual shipping charges or LTL freight charges.